Frequently Asked Questions
Straight answers to the questions business owners ask most.
Questions Business Owners Ask
Don't see yours? Call (512) 843-1045 and ask us directly.
Do I need a website if I already have Facebook or Instagram?
Social media is a great complement, but a dedicated website gives customers one central place to learn about your business, see your services, find your information, and contact you. It's also yours, not a platform's.
Can you redesign my existing website?
Yes. We can turn an outdated website into a modern, mobile-friendly one while keeping what already works for you.
Will my website work on phones?
Yes. Every website is designed to be responsive and easy to use on phones, tablets, and computers.
Do I own my website?
Yes. You pay a one-time build fee, and once it's paid in full the website is yours. Your domain and your content stay in your name from day one. After launch, a simple monthly plan covers hosting, updates, and maintenance, and if you ever decide to stop, you keep your domain, your content, and your website, and we'll help you move it somewhere else.
Can you maintain my website after it launches?
Yes. Website management is a flat $98 a month. It covers hosting and keeping your site online, secure, and up to date, and when your hours, prices, or services change, just let us know and we will update it for you.
How do I pay?
You will receive invoices through Square, where you can pay securely by bank transfer or card. We prefer bank transfer because it keeps processing fees low, which helps us keep our prices low, but cards are always welcome. Your monthly plan can be paid automatically, so you never have to think about it.
How long does it take?
Most websites launch within one to two weeks, depending on size and how quickly content and feedback come together. We'll give you a timeline with your quote.
Do you work with small local businesses?
Yes. Local small businesses are exactly who we build for, from contractors and home services to shops and service providers.
Do you only work with businesses near Round Rock?
No. Build Heaven is based in Round Rock, Texas, but we work with businesses anywhere in the U.S. Everything happens by phone, video call, text, and email, from your first demo to launch, so where you are does not matter.
Still Have Questions?
Call or text and ask us directly.